FAQs

Frequently Asked Questions

Register as a Hygger Store member and you will be able to check all your transaction records online. You can log in to My Account and click on “My Orders” to view all relevant transaction records.

(1) After the warehouse confirms the receipt of your returned goods, we will complete the refund within 1-2 working days, and the period for your payment to the account is 2-5 working days.

(2) In order to ensure the security of the customer account, if the payment method you use is an online payment tool, your refund will be returned to the original payment account by default.

We sincerely invite you to visit the homepage and click “Login/Register” at the top right. Enter your name and email to instantly become a Hygger Store member.

 

You can check Hygger Store Membership Levels and Benefits for more information.

You can click “Forgot Password” on the login page and set a new login password through your registered email address. If in doubt, please contact our online after-sales service.