12. Apply for a refund, where will the money be returned to? When is payment due?

(1) After the warehouse confirms the receipt of your returned goods, we will complete the refund within 1-2 working days, and the period for your payment to the account is 2-5 working days.

(2) In order to ensure the security of the customer account, if the payment method you use is an online payment tool, your refund will be returned to the original payment account by default.